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Enhancing IT Support with AI-Powered Solutions: Streamlining Efficiency and Accuracy

In this edition, we’re exploring how AI-powered solutions are revolutionizing IT support. As technology continues to evolve, the demand for efficient and

Elevating Customer Experience with Omnichannel Support: Seamless Interactions Across All Touchpoints

In this edition, we’re exploring the importance of omnichannel support in delivering a superior customer experience. In today’s fast-paced world, customers expect

Enhancing Customer Satisfaction Through Proactive Support: Anticipating Needs Before They Arise

In this edition, we’re focusing on a crucial aspect of exceptional customer service: Proactive Support. In an era where customer expectations are

Building Customer Loyalty Through Personalization: Tailoring Experiences to Individual Preferences

Today, we’re diving into a key strategy for fostering customer loyalty: Personalization. In a world inundated with choices, customers crave experiences that

Leveraging Predictive Analytics for Proactive Issue Resolution: Anticipating Customer Needs Before They Arise

Today, we’re delving into a groundbreaking strategy transforming customer service: Predictive Analytics. In a world where customer expectations are continually evolving, staying

Navigating Regulatory Compliance in Contact Centers with Staff Augmentation

Today, we’re addressing a critical aspect of contact center operations: Navigating Regulatory Compliance with Staff Augmentation. In an environment where adherence to

Fortuna BMC Featured on Trending Today, Airing on Fox Business

Fortuna BMC Featured on Trending Today, Airing on Fox Business Fortuna BMC, one of the fastest-growing veteran-owned businesses in the country, has

Fortuna BMC Looking Forward to Being a Breakout Speaker at the 2022 Inc. 5000 Conference and Gala

Multi-year Winner of the Inc. 5000 List of Fastest Growing Companies, Fortuna BMC, Looking Forward to Being a Breakout Speaker at the

Fortuna BMC Announces our New COO, Diana Potts

Diana Potts, Veteran and Leading Expert in Small Diversity Businesses, Appointed as Chief Operations Officer of Fortuna BMC Diana Potts, Chief Operations

Fortuna BMC Will Begin Offering Remote Job Positions Located in HUBZones

Fortuna BMC Will Begin Offering Remote Job Positions Located in Historically UnderUtilized Business Zones (HUBZones) Fortuna BMC has announced that it will

Fortuna BMC Named #5 Fastest Growing Company by Sacramento Business Journal

Fortuna BMC Named #5 Fastest Growing Company by Sacramento Business Journal Sacramento, California (August 16, 2021) – Fortuna Business Management Consulting (Fortuna

Fortuna BMC’s CEO Wins 2021 Leadership Excellence Award for Integrity

Fortuna BMC’s CEO Wins 2021 Leadership Excellence Award for Integrity Sacramento, California (April 30, 2021) – Fortuna Business Management and Consulting’s (BMC)

Fortuna BMC Continues to Grow in the East Coast

Fortuna BMC Continues to Grow in the East Coast Sacramento, California (February 26, 2021) – Fortuna Business Management and Consulting (BMC) is

Fortuna BMC’s First Large-Scale Project in the State of New York

Fortuna BMC’s First Large-Scale Project in the State of New York Sacramento, California (February 26, 2021) – Fortuna Business Management Consulting (Fortuna

Fortuna BMC Offers State-Wide Job Opportunities amidst COVID Pandemic

Fortuna BMC Offers State-Wide Job Opportunities amidstCOVID Pandemic Fortuna BMC was able to win a massive project that required large-scale rapid deployments