Contact Center Solutions

We needed a great small business staff augmentation vendor to support us during a critical implementation and Fortuna was highly recommended. They always deliver great candidates that were able to quickly contribute to the overall projects success. Fortuna BMC is reliable, responsive and always provide top quality candidates. I am looking forward to a long-term ongoing partnership with Fortuna to provide staffing services for the Conduent child support project.

I have had the pleasure of having had Fortuna engaged on multiple professional service engagements, over the years. I interviewed the principals of Fortuna and was very impressed. Jack understood all aspects of a professional services engagement, how to help the customer in the short term and long term and how the customer can not only save money but, how customers can actually recognize a greater margin of operating revenue.

We have worked with Jack and Fortuna BMC for five years. This is not a typical customer testimonial. We too are a small consulting firm like Fortuna BMC. In order to compete with larger firms, we often team up with other small firms. We have complementary skills to those of Fortuna, which creates a favorable partnership scenario. There have been deals when Fortuna was the prime contractor and there have been deals when we primed. At the end of the day, the key to our relationship has been trust. Jack is a CEO and Fortuna BMC is a company you can trust.

We’ve chosen to partner with Fortuna BMC because of their reputation of competence and customer service. The partnership has been very productive and beneficial for both MEI Mail & Document Management Services and Fortuna BMC. They have been timely in meeting every deadline to which they committed. I would not hesitate to recommend Fortuna BMC for the reasons I’ve articulated above. We will continue to explore tangential opportunities on which we can partner in the future.