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At Fortuna, we are committed to fostering a diverse and inclusive workplace where every employee, including veterans, can thrive. Become part of a team where your talents are valued and your achievements are celebrated.
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We are seeking an experienced Business Systems Analyst in Philadelphia, PA to support our client. The Business Systems Analyst will be responsible for handling customer extract file requests, verifying documentation, conducting testing, and interacting with internal and external stakeholders. This hybrid role requires onsite presence three (3) days per week with two (2) days work-from-home. Candidates must be located within a 40-mile radius of Philadelphia, PA.
This is an 8 month contract-to-hire position requiring U.S. Citizenship or Green Card holder status.
WORKSITE: 1901 Market Street, Philadelphia, PA (Hybrid: 3 days onsite, 2 days remote)
WORK SCHEDULE: Monday through Friday, EST
COMPENSATION: $60-$62/hour
WHAT YOU'LL DO:
Process customer extract file requests and verify necessary documentation and approval.
Enter extract file requests into the Request System and maintain audit trails.
Conduct balancing and verification of extract file requests.
Perform User Acceptance Testing (UAT) on extract platforms as required.
Review and resolve customer inquiries related to billing, setup, and file extractions.
Interact with internal and external stakeholders across multiple departments.
Document customer issues, including over/underpayments and setup discrepancies.
Escalate billing and setup issues to management as needed.
Work closely with Senior Analysts, Leads, and Supervisors to resolve invoice errors.
Identify, track, and report trends and recurring issues, escalating them appropriately.
Perform additional duties as assigned by management.
WHAT YOU'LL BRING:
Education & Certifications:
Bachelor's degree in a business-related field or equivalent work experience preferred.
Experience:
2-5 years of experience in billing, finance, operations, or IT.
Healthcare industry experience with knowledge of eligibility, medical claims, pharmacy claims, and lab results.
Experience working with data warehouses and SQL.
Skills and Abilities:
Strong critical thinking and problem-solving skills.
Attention to detail and ability to work in a fast-paced environment.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong verbal and written communication skills.
Ability to multi-task and prioritize work effectively.
Technical Skills Required:
SQL proficiency for querying and managing data.
Knowledge of self-funded billing and healthcare industry data.
Experience working in a data warehouse environment.
Strong data analysis and reporting capabilities.
Fortuna operates as a staffing agency that sources, screens, and presents potential candidates for employment opportunities on behalf of our clients.
Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California, with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including the CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as various municipalities and large corporation vendor pools.
Career Site: www.gofortuna.com
Why Choose Us?
- Collaborate with local community organizations, job placement agencies, and educational institutions to reach a broader pool of candidates.
- Actively participate in career fairs and job expos to connect with potential employees from diverse backgrounds.
- Establish a wide range of job positions across various departments to accommodate individuals from diverse backgrounds, including veterans, civilians, and those with unique skill sets. This approach ensures that everyone has the opportunity to find a role that aligns with their abilities and interests.
- Pair new hires, including veterans and civilians, with experienced mentors who can provide guidance, support, and insights during their transition into the organization. This mentorship fosters a sense of belonging and helps individuals navigate workplace dynamics.
- Identify skill gaps and provide training programs to help you acquire the necessary qualifications for their desired roles.
- Foster a workplace culture that actively recognizes and appreciates the unique experiences and contributions of all employees, including veterans.
Provide competitive salary and benefits packages that cater to the needs of all employees, including veterans. This should encompass:
- Health Insurance: Offer comprehensive health insurance plans that cover medical, dental, and vision care.
- Paid Time Off: Ensure generous paid time off policies that allow employees to recharge and attend to personal commitments.
- Implement a preferential hiring policy for veterans, giving them a competitive advantage during the application process.
- Offer guidance on translating military skills and experience into civilian job qualifications.
- Recognize outstanding veteran employees through awards and appreciation events.
- Highlight veteran success stories within the organization to inspire others.
Maximizing solutions through collaboration and partnerships.
- Certifications
